Frequently Asked Questions

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, Klarna, Maestro, Shop Pay, and UnionPay. All transactions are processed through a secure checkout.

All prices displayed on the site include VAT. For orders shipped outside the European Union, local taxes and customs duties may apply and are the responsibility of the customer.

Yes, FP Art ships to any destination worldwide. Shipping costs are calculated at checkout based on the packed weight and dimensions of the artwork and the delivery address.

Estimated delivery times from order acceptance are: Italy — within 30 business days; European Union — within 45 business days; Outside the EU — within 60 business days. For made-to-order pieces, please also account for the production time indicated on the product page.

Yes. You can choose to pick up your artwork directly at FP Art's headquarters in Genoa. Simply select this option at checkout.

You have 30 days from the date of receipt to request a return. The artwork must be in its original, unused condition with all original packaging. To initiate a return, contact us at info@fpart.it

Please inspect the package carefully upon delivery. If the item is damaged, defective, or incorrect, contact us immediately at info@fpart.it with photos and a description of the issue. We will resolve the matter as quickly as possible.

Once your return has been received and approved, a refund will be issued to your original payment method within 10 business days. If more than 15 business days have passed since approval without receiving the refund, please contact us at info@fpart.it

Yes. Every piece in the FP Art collection is handmade by Italian craftspeople. Many are made to order, with an estimated production time indicated on each product page.

Yes. On every product page you will find an "Ask for Customisation" button. You can use it to discuss dimensions, materials, finishes, or any other specific requirement directly with our team.

Yes. Beyond the shop, FP Art is a full-service boutique art consultancy with over twenty years of experience, developing bespoke art programmes for yachts, hotels, cruise ships, and outdoor spaces — from concept to installation. Visit the Services section or contact us to discuss your project.